ESI Group is a pioneer in virtual prototyping solutions since 1973 and a key player from the industrial to digital transformation. We are present in more than 20 countries and employ over 900 high-level specialists globally, our customers include industry leaders from the Automotive, Heavy Machinery, Aerospace and Energy Sectors. Learn more at www.esi-group.com.

Please let us know if you have questions regarding the application process or require assistance or an accommodation

Male/Female/Disability

 

JOB PROFILE

We are looking for a talented QA Manager.  You will manage an international team of 10 people, spread across 6 countries, working on different projects within Smart Manufacturing Business Line.

You will be responsible for validation of Stamp & Composites products along with involvement in the level 2 support to Customer Success team.

 

MISSION

The main roles of the Validation & Support Manager will be :

• Supervision of the Validation & Support team
• Main point of contact for the project stakeholders
• Coordination and project follow-up of the validation activities for Stamp and Composites products
• Ensure a good monitoring of the tasks progress
• Manage Support activities

 

RESPONSABILITIES

1 – Product Validation :

• Coordinate through the 2 Technical Leaders the software validation for Stamp and Composites products to ensure the expected quality level
• Plan, execute and document the testing of our software products to agreed milestones and quality standards
• Ensure the documentation maintenance (Training, tutorial, e-learning docs)
• Structure and increase test automation to avoid manual testing
• Monitor the team activity in terms of Quality, Time, Scope

 

2 – Customer Support :

• Interface with level 1 Stamp & Composites Support team about Help Requests, Bugs fixing and Development Requests
• Ensure the knowledge transfer to Customer Success engineers on new versions of the products

 

3 – Management :

• Provide Capacity & Resource planning update to ensure workload/workforce balance inside the team and across Virtual Manufacturing teams.
• Define yearly personal objectives in link with Company expected Key Results.
• Manage team skills to ensure to ensure Support & Validation missions via yearly training plan and internal mentorships.
• Report to your manager and internal Customer via Support & Validation KPIs.

 

JOB REQUIREMENTS

Technical skills :

• Strong software QA experience (ISTQB certification is a plus)
• Team management (transversal or hierarchical)
• Mechanical Engineer (Material Science, Mechanics, or Numerical methods)
• Experience in numerical modelling (FEA) and manufacturing processes
• Ideally an experience in customer support and/or validation

      Desirable:

• Performing Testing activities within an Agile (SCRUM) environment

Soft skills :

• Excellent communication, interpersonal and organization skills
• Fluent English - excellent written and verbal communication skills in English
• Decision maker
• Leadership
• Priority management
• Pragmatic
• Autonomous and pro-active
• Multicultural